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"We have no
problem with APT's aftersales warranty support. They have performed their role
as representative well and have thus far provided prompt responses to IMRE's
request for assistance, be it sales or technical. They have shown willingness
to provide customized solution for IMRE's research ... we are pleased with
APT's performance ... and would not hesitate to recommend APT for its products
and services."
Institute of Materials Research and
Engineering (IMRE)
"We would like to extend our appreciation to both you and Mr. X for
your proactive response in our recent problem ... You have gone beyond
the standard call of duty by attending immediately to our needs ad
solve the problem before we could officially place an order with APT.
Your prompt action has helped to minimize our down time ... We appreciate
both you and Mr. X's customer-oriented focus and look forward to APT's
continuous effort to excel in meeting our request for services.
Keep up the good work!"
Singapore Test Services Pte Ltd (STS)
"It is my pleasure to write this
reference letter for Advance Pinnacle Technologies Pte Ltd (APT) who has
supplied and installed more than S$2 million worth of testing system for the
PTRC Laboratory in NTU since 2002. ... During the purchase experience APT has
displayed willingness to customize its products to meet our needs after
learning about our requirement and is truthful of their product capabilities."
Protective Technology Research Centre
(PTRC),
Nanyang Technological University
"APT not only provides preventive
maintenance, calibration and repair services to our MTS 810 system, they have
also successfully serviced our ammonia cracker and other third part furnace.
They are also supplying us some good quality metallography consumables ... I am
pleased with the overall service by them. Their honest and customer oriented
philosophy has impressed me and I will not hesitate to recommend APT's products
and services to anyone."
Singapore Polytechnic
^ TOP
"I would like
to express my appreciation to Advance Pinnacle Technologies (APT) for their
high level of service standard rendered since 2001 ... APT has gone
beyond their call of duty to provide the best for their customers. Throughout
my purchasing experience with APT, I have never encountered any problem
... APT has always been professional in their undertaking. They are
always around to see to the proper handling of the equipment's delivery
... Where commissioning is concerned, their schedules have been prompt
and smooth. Their servicing of the equipments have been responsive ...
Given my experience with APT, I will not hesitate to recommend APT's service
and products to any company or individual who has a need for them. I am certain
that APT will serve to deliver more than the cost value in their trading
relationship with any party."
Heavy Structures Laboratory,
National
University of Singapore
"I am pleased with the equipment you
have recommended and the service provided by your company. I am confident that
your company will go far with this standard of service. Keep up the good work!"
National Institute of Education (NIE)
"From the various vendors and companies
we have interacted with, APT is one of the best we have dealt with so far. APT
has delivered their product as promised. The delivery and commissioning was on
schedule and the commissioning was without any problem. They have been very
upfront with their product capabilities (Nano UTM being the first of such
system in Singapore). Their service response time has also been excellent where
they fulfill their promise of responding within the next working day. I can see
APT has, in their course of duty, tried to ensure that the best satisfaction
level has been met. I have no doubt that they have exceeded our expectations
and I have no problems dealing with this company. I will certainly continue to
consider APT's range of products and services given their drive, dedication and
integrity of their staff and management."
Nano Biomechanics Laboratory,
National University of Singapore
^ TOP
We just like to appreciate your unwavering
support to the lab. Thank you for ensuring our team was able to contribute to
the certifications below. Thanks.
Thank You!
Intel Philippines is ISO
14001 and ISO 9001 Certified
Intel Philippines
passed its first ISO14K and ISO9K
Simultaneous Third Party Audit.
Cheers,
Laboratory Manager
Intel
Philippines
Hi X,
I wish to thank you for
the updating of FTGT system to 793 system software V3.4B which enables us to
run on the XP Window Base. At present, we are updating all our lab equipment to
OS XP Window software.
Thank you for your support that you have given us.
Best regards,
Laboratory Supervisor
National
University of Singapore
Dear George
We have been continually monitoring our trading
relationship and are please to confirm that we are prepared to grant APT
exclusivity in Singapore. The biggest single factor in making this decision has
been your personal drive and enthusiasm, which has been impressive.
We will send you a letter of authorisation by fax today,
and post the original. We will obviously have to formalise this with a signed
distributor agreement at some point, but for now we are quite prepared to work
on trust and leave this until we visit you in Singapore.
We are confident that our alliance will create a "force
to be reckoned with" in Singapore .... We will write to you again soon to touch
base on things that will help you, and us, excel against our competitors. In
the meantime please give some thought to anything that you think would help you
win more business. Welcome to the Elite team.
Best Regards
Elite Thermal Systems ^ TOP
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